Telecaller - CRM

Posting Date

01 March 2025

Department

CRM

Vertical

12

Expercience

0-2 Years

Location

DCM- Jaipur, Rajasthan, IN

No. of Post

25

Job Description

We're Hiring! Tele Caller Executive

Location: Jaipur
Experience: 0-2 Years
Qualifications: Pursuing Graduate / Graduate / Postgraduate
Languages Required: Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language)

About the Role:
Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you!

Key Responsibilities:

• Make outbound/inbound calls to potential and existing customers.
• Generate leads and contribute to business growth.
• Understand customer needs and provide appropriate solutions.
• Maintain professionalism and quality in service while achieving targets.
• Ensure smooth coordination with cross-functional teams.
• Escalate complex queries to the relevant department when necessary.
• Build strong customer relationships and enhance engagement.
• Participate in training programs to improve skills and performance.

What We’re Looking For:

• Prior experience in the financial industry will be an advantage.
• Strong listening and problem-solving skills.
• Ability to communicate fluently in Gujarati and Marathi (both preferred, but one regional language is mandatory).
• A positive, self-driven, and team-oriented attitude.
• Familiarity with CRM tools and customer engagement strategies.

Why Join Us?

• Competitive salary and performance-based incentives.
• Supportive and dynamic work environment.
• Opportunity to grow with one of the leading NBFCs.

Apply Now :- support.hr@kogta.in

Recruiter Name: Amar Singh

Recruiter Email: support.hr@kogta.in